Media angel Elon Musk’s electric car company, Tesla, is under fire for allegedly ambiguous consumers as to the ability of its Autopilot system.

The amenable parties: A pair of customer advancement groups, The Center for Auto Safety and Customer Watchdog, today sent a letter to the Federal Trade Commission asking it to investigate “dangerously ambiguous and ambiguous announcement and business practices and representations made by Tesla Motors, Inc. apropos the safety and capabilities of its Autopilot feature.”

In the letter, the groups claim:

Consumers in the market for a new Tesla see advertisements proclaiming, “Full Self-Driving Hardware on All Cars.” They are directed to videos of Tesla cartage active themselves through busy public roads, with no human operation whatsoever. They see press releases alleging that Autopilot reduces the likelihood of an blow by 40%. They also hear statements like “the anticipation of an blow with Autopilot is just less” from Tesla’s CEO, Elon Musk. Or they hear him relate Autopilot in a Tesla to autopilot systems in an aircraft. Such advertisements and statements mislead and deceive consumers into assertive that Autopilot is safer and more able than it is known to be.

Here’s why: Tesla’s Autopilot affection is amazing, but it doesn’t make the car driverless. People have died in accidents that occurred while the driver-assistance affection was affianced and there’s an altercation to be made that part of the botheration is with consumers having an abstract acumen of what Autopilot is able of.

According to , A Tesla agent said:

The acknowledgment that we get from our barter shows that they have a very clear compassionate of what Autopilot is, how to appropriately use it, and what appearance it consists of.

But, many experts feel this isn’t good enough. Judging by the fact that in at least two accidents involving Teslas with Autopilot engaged, the drivers were known to have abandoned safety warnings, it’s safe to say that Tesla needs better feedback.

According to the babysitter groups’ letter:

Tesla is the only automaker to market its Level 2 cartage as “self-driving”, and the name of its driver abetment suite of features, Autopilot, connotes full autonomy. In accession to these formal business and announcement ploys, Elon Musk, Tesla’s CEO, frequently misleads and deceives consumers about Autopilot’s safety and capabilities.

For reference, agent freedom is rated in levels from one to five, with one being a car that always requires a driver and five being a car that can drive apart after a arrangement affiliation or human in the vehicle. A two, on said scale, is a car that, admitting having fractional freedom (can advance speed and auto-brake, for example), always requires a human to be behind the wheel and paying attention.

Tesla’s Autopilot system only brings its cartage to a level 2, no higher.

The bottom line: Either Tesla feels like human lives are adequate losses, or it should accede alteration the name of its cars’ driver-assistance affection from Autopilot to article that doesn’t imply its cartage are driverless. Because they aren’t.

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