Ibrahim Diallo was allegedly fired by a machine. Recent news letters relayed the ascent annoyance he felt as his aegis pass chock-full working, his computer system login was disabled, and assuredly he was frogmarched from the architecture by aegis personnel. His managers were unable to offer an account and blank to alter the system.

Some might think this was a taste of things to come as bogus intelligence is given more power over our lives. Personally, I drew the adverse conclusion. Diallo was sacked because a antecedent administrator hadn’t renewed his arrangement on the new computer system and assorted automatic systems then clicked into action. The problems were not caused by AI, but by its absence.

The systems displayed no knowledge-based intelligence, acceptation they didn’t have a model advised to abbreviate adeptness (such as human assets expertise) in the form of rules, text and analytic links. Equally, the systems showed no computational intelligence – the adeptness to learn from datasets – such as acquainted the factors that might lead to dismissal. In fact, it seems that Diallo was fired as a result of an ancient and poorly advised system triggered by a human error. AI is absolutely not to blame – and it may be the solution.

The cessation I would draw from this acquaintance is that some human assets functions are ripe for automation by AI, abnormally as, in this case, dumb automation has shown itself to be so adamant and ineffective. Most large organizations will have a cadre handbook that can be coded up as an automated, expert system with absolute rules and models. Many companies have created such systems in a range of domains that absorb specialist knowledge, not just in human resources.

But a more activated AI system could use a mix of techniques to make it smarter. The way the rules should be activated to the nuances of real situations might be abstruse from the company’s HR records, in the same way, common law legal systems like England’s use precedents set by antecedent cases. The system could revise its acumen as more affirmation became accessible in any given case using what’s known as “Bayesian updating”. An AI abstraction called “fuzzy logic” could adapt situations that aren’t black and white, applying affirmation and abstracts in capricious degrees to avoid the kind of stark controlling that led to Diallo’s dismissal.