Messages now has a Business Chat affection that allows companies to acquaint anon with their customers. Simply open the app, type in the aggregation name, and have a affable altercation with a bot.

As much as companies would like to think Messages is a more acceptable approach for chump abutment ? will people really want to rant about their problems to a bot — privately?

Established companies that have Twitter accounts accept that their accounts double as chump abutment and a damage ascendancy center. Anyone and anybody can absolve their rage about and accept likes or RTs from fellow barter who ache with them. Instant validation for you and a daydream for the company.

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