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9 easy Slack tips to make remote more acceptable for your team

Slack Blog
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Slack Blog

It will come as a abruptness to no one that we’re pretty heavy users of Slack here at Slack.  heavy users, in fact. Every day, we use Slack to affix offices across the globe, from New York to Munich to Pune to Tokyo. Our own artefact is at the heart of how we run the business.

At this time, like anybody else, we’re cerebration about the health of our advisers and their families and communities, and how that changes how we work calm to help reduce the spread of infection. Like many companies, we currently have teammates alive accidentally who would commonly be in an office together. We’re also often asked how we use Slack at Slack, so this seems like a good befalling to share what we’ve learnt about how remote work shifts the way we use our product.

Here is a bundle of Slack habits and tricks – most of them small and easy to adopt – that are making teamwork work for our newly remote teammates. And if you’re attractive for even more advice about remote work in Slack beyond these tips, you’ll find a full set of tips, accessories and belief in our resource library.

Shifting to remote work can agitate how organizations operate. We’re here to help. At the bottom of this post, you’ll find advice about webinars and one-on-one consultations to help you to cross your own alteration to a remote workforce.

Create an announcements channel

Every office at Slack has an announcements channel – a approach that’s set to read-only for most employees, but which admins, office managers and centralized communications can use to post important information. At times like this, these channels become both vital and mandatory; advice shifts away from what’s on the shared lunch menu and appear updates about office closures, advisories on travel and casework and links to abutment what we have in place for our employees, plus their continued families and communities.

Learn how to manage approach announcement permissions.

Use custom statuses

We already heavily use custom statuses (and associated emoji) at Slack HQ, to let people know at a glance if we’re on holiday, in transit, in meetings, or, say, alive remotely. When anybody is alive remotely, of course, that last one becomes moot, and the way that we use the status shifts. Our co-workers can no longer see when we’re away from our desks, so we set a custom status to let anybody know that we’ve stepped away, or that we’re offline or on calls and may be slow to respond. Bonus: you can set these up to automatically expire – ‘at lunch’, for example, is one that you’d apparently want to abandon after an hour.

Learn how to set your slack status and availability.

Move affairs to channels

Moving affairs to channels is not only a good convenance for remote work, it’s also a great way to ascertain which affairs you might be able to annihilate altogether. For a weekly status meeting, we set a specific time of day by which anybody should post their status in a approach for that project. Questions can follow in thread (if they’re just for that person) or in approach (if they’re for everyone/most people). Anybody can read up on what anybody else is alive on, and to top it all off, we get automated affair minutes.

Learn more about meetings that work (and ones that don’t) in Slack.

Don’t forget about direct messages

Direct messages also play an important role. We do most of our work in channels at Slack, but in person, we’ll often swivel our chairs around to say, ‘Hey, can you bound look at this?’ When we can’t work through a botheration in real life, we’ll send each other our amateurish work in a direct bulletin to get acknowledgment and ideas (we did a lot of this while autograph this blog post in fact). We do a lot of work in Google Docs, and Slack makes it easy for us to share works in progress: we just paste the link into Slack, which will then prompt us to adjust examination permissions if the certificate isn’t one that they have permissions to see.

Sketch your ideas and upload them to Slack

Whiteboarding… with a abiding marker: a abhorrent idea in real life, but absolute when we’re remote. And using paper. Because for the abiding visual thinker, it can be a difficult habit to break when alive out of the office. We sketch out ideas on a piece of paper, then take a photo with our phones and upload it beeline to a approach in Slack from there to keep chat flowing. Over time, we’ve found that making slides to acquaint an idea visually can take too much time – all that bribery with font sizes, box widths and arrow alignments – and when we just need to get an idea across, pen and paper (and camera) do the job.

Learn more about adding files to Slack.

Communicate face to face, wherever you are

Communicating in autograph can be difficult, decidedly in more aerial or nuanced situations. Sometimes you just need to see each other’s faces and talk out loud. For a quick call, you can use Slack’s congenital voice and video calling feature. We’ve also chip many of the accepted voice and video casework – you can set them as the absence account to use when beat the Call icon in Slack. We’re big users of Zoom for larger affairs and rely heavily on the /zoom command to create ad hoc meetings, but you’ll find agnate functionality for the other chip providers as well.

 Learn more about voice, video and screen administration apps in Slack.

Share channels with vendors, ally and customers

When we can’t travel to meet in the same place, we still work calm in Slack. A shared approach is absolutely what it sounds like – it’s a approach that exists in both our workspace and in theirs, absolution us use Slack to acquaint across aggregation boundaries. We’re using shared channels heavily right now to keep things moving with partners, barter and vendors in light of our annulled travel plans.

Take a look at our guide to shared channels.

Say it with emoji

When we can’t say ‘thank you’, ‘good job’ or ‘nice work’ in person, we’ll use an emoji acknowledgment to do it instead. Shortly after we broadcast this blog post, one of us will post a bulletin in a approach to let the aggregation know that it’s up. It will be showered with an access of :tada:, :100: and a number of other adulatory custom emoji – party parrot might make an actualization here. Anybody loves activity recognized! An emoji reaction, or ‘reacji’, a word that we keep insisting is real, is a quick and tidy way to acquaint with your teammates.

Learn more about using emoji reactions in Slack.

Additional resources

Again, you’ll find more tips and suggestions on the Slack for Remote Work page in our ability library. Some are small and easily implemented, like the ones above. Others are meatier, geared appear allowance you think about the foundations you’ need for a broadcast workforce. If you have an important remote work tip or action that we didn’t cover here, we’d love to hear about it – please get in touch with us at [email protected]

Appear September 14, 2020 — 12:59 UTC

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